Customer Sales & Service

Looking to make a splash into the job market?

Join our integrated program on customer sales & service which is an essential for any job portfolio. Learn the art of selling and be trained on customer service so that you are employment ready. Become an asset to any organization with these added skills on your journey to a bright future.

Customer Sales & Service

Looking to make a splash into the job market?

Join our integrated program on customer sales & service which is an essential for any job portfolio. Learn the art of selling and be trained on customer service so that you are employment ready. Become an asset to any organization with these added skills on your journey to a bright future.

  • Description
  • Lesson Plan

Benefits of the program:

  • Dual learning on customer service & sales effectiveness
  • Less theoretical and more practical
  • Videos and e resources
  • Learner centric
  • Certificate at the completion of the course

Training only

  • 12 video sessions
  • E-materials
  • Certificate of completion

Who is this course for?

This course is designed for those who are in Customer service and sales.
Duration = One month

Key focus points:

  • Understand your customer and their behaviour
  • Handling different types of customer
  • Telephone etiquette
  • Sales effectiveness
  • Negotiation Skills
  • Sales communication
  • Description
  • Lesson Plan

Benefits of the program:

  • Dual learning on customer service & sales effectiveness
  • Less theoretical and more practical
  • Videos and e resources
  • Learner centric
  • Certificate at the completion of the course

Training only

  • 12 video sessions
  • E-materials
  • Certificate of completion

Who is this course for?

This course is designed for those who are in Customer service and sales.
Duration = One month

Key focus points:

  • Understand your customer and their behaviour
  • Handling different types of customer
  • Telephone etiquette
  • Sales effectiveness
  • Negotiation Skills
  • Sales communication

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